Testimonials

Sal Maiolatesi, Maiolatesi Wine Cellars, Scott Township, PA

"Absolute BEST service......LOVE our rep Kelly Dolphin. She knows what she is doing, accurate and prompt with getting back to you . GREAT customer service."

Joseph Gaughan, Clarks Summit, PA

"Hands down the best insurance agency to work with. My agent, Kristy Rosiak, has been an amazing advocate in helping me with some rather complicated insurance issues and was able to get me great rates on policies for my small business. Very responsive and easy to work with. I would recommend her to anyone for all their insurance needs!"

Andrew Said, Mount Pocono, PA

"We’ve been with Joyce,Jackman & Bell for just over one year. Super friendly, professional and just a pleasure to do business with. Wish I had switched years ago.”

Tracy Wright, Pittston, PA

"In, our almost 70 years here on the Big Blue Marble, we’ve dealt with many insurance agents. Our experience with Kelly Gaughan Dolphin, with Joyce Jackman & Bell, has been flawless. At this point on the journey, we are not huge purchasers of insurance. Kelly, treated us as if we were a million dollar account. Additionally, her customer service is impeccable. If, you’re looking for great coverage and amazing service, don’t hesitate to call her for a quote. You won’t regret it."

Diane and Richard Jablonski, Clarks Summit, PA

"Excellent Quotes. Friendly Service!"

Tim Barrett, Exeter, PA

"Great service! I work with Kelly on all my insurance needs and she is so knowledgeable and very responsive to all our needs. She makes the process of renewing or changing insurance so easy, answers all of my questions timely and finds ways to save me money.“”

Bridget Russell, Chicago, IL

"We have had our insurance with Joyce, Jackman & Bell for over 16 years and have always had a positive experience. We moved recently and had to obtain new homeowner's insurance and decided to bundle our auto insurance as well. Kelly Dolphin is so wonderful to work with - she made the whole process seamless and easy, giving us peace of mind. Kudos to Kelly, Andrew and the whole team at Joyce, Jackman & Bell!"

Becky Bell, Clarks Summit, PA

"I recommend you (Kelly Dolphin) and your firm to anyone I know who has personal lines insurance needs to fill.  With your considerations of pricing and the fitness of your firm’s offered products to the client’s exposures, your sound advice and prompt service are guarantees of satisfaction and peace of mind."

Jim Jordan, Scranton, PA

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"This was the first time I had to file a claim and was very pleased with the way the entire ordeal was handled by Travelers. From my original call, the response time from all Travelers contacts from the Joyce Haggerty Bell insurance personnel to the contacts on the 800 number and the visit from the claims auditor Matthew Sarian. Everything was handled in a very professional and curtious way. I am retired with a financial background and was pleasently surpised how the payment was immediately processed.

Many thanks - Charles and Carol Salvo"

"Kelly Dolphin at Joyce, Jackman & Bell has been an absolute pleasure to work with over all the years. Her customer service skills are excellent. She really cares about her customers. Always willing and happy to help in whatever way possible. Keep up the great work Kelly!"

Robert and Marge Farrell and the Borgonsoli Family, Colonia, NJ

"The personal touch is important because it let's us know that you care and will always be there to help. JJB always go above and beyond for us with even the smallest thing."

Joyce Fath, Dupont, PA

"My agent, Kelly Dolphin, is fantastic!  She is responsive, professional, and I feel she has my best interest at heart."

Eugene Munley, Mayfield, PA

"Based on recommendations from other local business owners I contacted Andrew Bell to handle my property and business insurance policies. I have been loyal to Joyce, Jackman & Bell because of how well my accounts have been handled by all who work there, especially Leah Kendra. I tell all who solicit my insurance business not to bother before Leah retires. Thanks for always having my best interests!"

Michael Stalter - Stalters Cafe, Scranton

"Andrew Bell is always helpful and timely.  He offers affordable pricing and great service."

Stephen Nocilla - Saint Francis Commons Association, Scranton

"Kelly Dolphin has always been there for me and assists me with everything she can in a very timely and efficient manner!"

Linda Walton-Ceklosky - Wapwallopen

"Leah Kendra is always accessible when we have questions.  Thanks for many years of great service!"

Deborah & Peter Musinksi - West Pittston

"Kelly Dolphin gives us good service.  She is always there when help is needed!

John & Christine Ofcharsky - South Abington Twp.

"Kelly Dolphin is fabulous!  Clear, concise, quick, informative and supportive.  Just the Best!"

Sandra Jackson - Mableton, GA

"Joyce, Jackman & Bell has great prices and gives hands-on personal help.  Thank you!"

Mark Kornish - Kingston, PA

“Organizations always say they are working for the customer, but this one really does.  Everyone with whom I have had contact at this organization has given me superlative service; however, my agent, Andrew Bell, deserves special mention. First, he is the most knowledgeable insurance agent with whom I have worked over many years in business and, secondly, in the course of our four year relationship he has reduced my premium from  $1,813 to $1,230 and again this year to $959 for a net savings of 47% or $583 from my original premium amount. And if that wasn’t enough, he increased my business insurance protection. Now THAT is customer service!”

Pamela Pride - Montana Self Storage

"Kristy (Rosiak) is always prompt with her responses to our questions and has lots of knowledge of the business.  I give her a WOW in experience."

Jean Cawley - J. Cawley Moving, LLC, Pittston, PA

"For the first time since 1995, my premium dropped instead of increasing. I have Andrew Bell to thank for that."

Paul Caldwell – Route 819 Mini Storage

"Joyce, Jackman & Bell have been very helpful to me. I'm getting the best insurance at the best price. I'm saving $500 a year on car insurance which I'm very happy about. I'm telling all my friends about it. Who wouldn't want to save that kind of money? Thanks Joyce, Jackman & Bell."

David Wojnarski - Swoyersville, PA

"I was very pleased with the friendly, courteous service which I received. When I inquired about coverage, I was impressed with the quick response in finding the coverage we needed. Our policy was explained in detail and all my questions were answered. "

Sandra Ross – Crown Point Storage

"Just a quick note to thank Tom Conigliaro for his support over the years. His training and guidance has really helped reduce our hazards and accidents here at Arcos. PLUS, it helped us dot our “i’s” and cross our “t’s” so that the audit went well. Thank you again for your help."

Ken Freed, Busines Manager, Arcos Industries, LLC

"Andrew Bell calls us personally when our insurance is set to renew. He explains our coverages, asks about new changes and let’s us know what options we have. He is excellent to work with."

Ruth & Linden Knapp – Express Storage

"My most sincere compliments for the personal and kind care given to me by James Haggerty Jr and his able assistant Kelly Dolphin. His time and expertise is much appreciated. "

Mary H. - Clarks Summit, PA

"Not only did Joyce, Jackman & Bell increase our insurance coverages, but they saved us a lot of money. They reduced our premium by 23%. That’s a savings of $857!"

Norm Hubbard – Oak Hill Self Storage, Moosic, PA

"Lenore (Cawley) and Ellen (Cantafio) are AWESOME!!"

Scott Sinclair - The Box Butler

"Wonderful customer service! Our service rep, Leah Kendra, couldn’t do more for us. She knows our business and is on top of all our needs. We couldn’t ask for better personalized service. We have been a customer of Joyce, Jackman & Bell for years and wouldn’t dream of going any where else."

Kerri Ann Mazurik - Perih Group, LLC, Gouldsboro, PA

"Making changes to policy today and Kelly Dolphin was great. Prompt, courteous service--resolved all my issues in know time at all. Thank you Kelly for your professionalism!!"

Mary Moskwa, Scranton, PA

"Kelly Dolphin was fantastic! She is one of the very best i have every dealt with and I'm sure anyone else who knows her would agree. Thanks for everything Kelly and Joyce Insurance for your fantastic hands on service, simply the best.

Mark Kornish