Director of Sales & Marketing Personal Insurance
Kelly is a graduate of Marywood University with a degree in Marketing. She has 13 years of experience in the insurance industry, licensed in property and casualty and life insurance. Kelly began her career with Nationwide Insurance as a personal lines and customer service specialist. In that position, Kelly focused on ensuring client knowledge and satisfaction while also focusing on sales growth for the agency.
She joined the Joyce, Jackman & Bell team in 2011 as their Director of Sales & Marketing in their personal lines department. Kelly is committed to providing the Joyce, Jackman & Bell clients with the highest levels of service and support.
Kelly resides in Scranton, PA with her husband, Sean, and their two children, Noah and Maggie.
Are you happy with the service Kelly has provided? Leave us a Google Review here.
"In, our almost 70 years here on the Big Blue Marble, we’ve dealt with many insurance agents. Our experience with Kelly Gaughan Dolphin, with Joyce Jackman & Bell, has been flawless. At this point on the journey, we are not huge purchasers of insurance. Kelly, treated us as if we were a million dollar account. Additionally, her customer service is impeccable. If, you’re looking for great coverage and amazing service, don’t hesitate to call her for a quote. You won’t regret it." Diane and Richard Jablonski, Clarks Summit, PA
"Making changes to policy today and Kelly Dolphin was great. Prompt, courteous service--resolved all my issues in know time at all. Thank you Kelly for your professionalism!!" M. Moskwa, Scranton, PA
"Kelly Dolphin was fantastic! She is one of the very best i have every dealt with and im sure anyone else who knows her would agree. Thanks for everything Kelly and Joyce Insurance for your fantastic hands on service, simply the best." Mark Kornish, Kingston, PA