Jim Zezza

Jim Zezza

Claims Service Manager

Jim's insurance career spans three decades. He was a Systems Specialist with Pennsylvania Millers Mutual for fourteen years and with Guard Insurance Group working in statistical reporting.  Prior to joining Joyce, Jackman & Bell Insurors as a Claims Service Manager in 2010, he worked at Joyce Insurance Group from 2003 to 2010.

Jim is the key contact when a claim is made and excels at guiding our clients through the claims process. His calm demeanor and knowledge assures our clients that their claim process will be smooth and a timely resolution with the insurance carriers will ensue. 

Jim earned his Associate Degree from Luzerne County Community College in Business Data Processing, an Associate in Automation Management Designation from the IIA as well as his Pennsylvania Insurance License.


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