Our Team

Experienced. Knowledgeable. Dedicated

At Joyce, Jackman & Bell Insurors, we combine our strong insurance background and product knowledge to assist our clients in managing and planning for all types of risk. Our team of insurance professionals have years of collective industry experience and expertise. It's this team approach that we believe helps us rise above our competition and helps us serve the needs of our clients with the trust, integrity and professionalism that they deserve.

When you work with Joyce, Jackman & Bell Insurors, you'll experience the exceptional service and attention to detail that you can only find with an independent insurance agency.  At Joyce, Jackman & Bell Insurors we offer all of the skill and expertise you would expect from a client-focused insurance agency. We welcome you to join our family.

Brian J. Bell

Partner

570-603-7804

570-654-8275

[email protected]

After years working for RCA and IBM Corporation, Brian returned to Scranton, PA and joined his first insurance agency in 1977. Brian received his insurance license in 1980 after studying at Pennsylvania State University.In 1989, Brian...

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John J. Joyce

Partner

570-603-7813

570-654-8275

[email protected]

John began his insurance career in 1977 as an agent with the Eugene F. Hickey Agency in Scranton, PA. He then moved to a position at Franklin Life Insurance Company, Wilkes-Barre, PA. In 1989 John brought his diverse insurance...

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Michael J. Carroll

Controller & Minority Partner

570-603-7811

570-654-8275

[email protected]

Mike is a Licensed Public Accountant. After college, he spent 10 years working for Joseph D. Carroll & Company. In 1990, he joined Joyce, Jackman & Bell LLC as the Controller and Minority Partner.He has guided the agency through...

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Leland R. Moran, CPCU

Vice President & Business Insurance Specialist

570-654-7207

570-654-8275

[email protected]

With over 26 years of commercial lines underwriting experience, Lee began his insurance career at Liberty Mutual's home office in Boston, MA, where he completed an intensive insurance training program. He was an underwriter in...

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Andrew C. Bell, CLCS

Business Insurance Specilaist

570-654-5222

570-654-8275

[email protected]

Andrew has been working in the financial services industry since 1995. He began his career as a Financial Advisor with Paine Webber in Greenwich, CT with a focus on retirement income planning and wealth preservation. He continued his...

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James J. Haggerty, Jr., CLCS

Business Insurance Specialist

570-654-7201

570-654-8275

[email protected]

James attended the Hartford School of Insurance in Hartford, CT and has earned his designation as a Commercial Lines Certified Specialist (CLCS). His primary focus and expertise concerns large commercial accounts throughout...

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Heather Bailey

Assistant Controller

570-603-7810

570-654-8275

[email protected]

Heather worked for State Workmen's Insurance Fund before she joined Joyce Jackman & Bell Insurors in 1989 as a clerical support staff member. She became the bookkeeper and then promoted to Assistant Controller, performing all the day...

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Tom Conigliaro

Director of Loss Control & Risk Management Services

570-654-5223

570-654-8275

[email protected]

Tom has an extensive financial services background with 25 years experience in risk management, loss control and commercial & personal insurance. Tom is licensed in the Commonwealth of Pennsylvania in areas of Property & Casualty, Life...

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Nancy J. Fremstad, CPCU, ARM, AU

Director of Marketing & Sales Commercial Lines

570-654-7209

570-654-8275

[email protected]

Nancy joined Joyce, Jackman & Bell in May 1996. She started her insurance career in 1976 as a Customer Service Representative in Bethlehem, PA after attending Brandywine College. Her experience stems from both agency and company ranks....

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Kelly Dolphin

Director of Sales & Marketing Personal Insurance

570-654-5239

570-654-8275

kdo[email protected]

Kelly is a graduate of Marywood University with a degree in Marketing. She has 13 years of experience in the insurance industry, licensed in property and casualty and life insurance. Kelly began her career with Nationwide Insurance as...

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Janice Waleski

Operations and Service Manager

570-654-7205

570-654-8275

[email protected]

Janice joined Joyce, Jackman & Bell in 1989. As a fully licensed insurance agent, she is responsible for client service for mid to large accounts. She is Chief Underwriter for Commercial and Contract Surety Bonds and manages office...

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Ellen Cantafio

Client Service Manager

570-654-5228

570-654-8275

[email protected]

Ellen has over 16 years of experience in the insurance industry. She began her career in 1994 as a Claims and Payments Specialist for Pennsylvania Claims, a third party administrator for workers' comp self-insured companies. She joined...

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Patty Romano, CISR, IIA

Client Service Manager

570-654-5232

570-654-8275

promano[email protected]

Patty has over 25 years of experience in the insurance industry. Her career began with the Volpe Agency as a Commercial Lines Underwriter. The next phase of her career would be medical insurance, working for a private practice and later...

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Leah Kendra

Client Service Manager

570-970-4672

570-654-8275

[email protected]

Leah has over 33 years of experience working as a licensed agency insurance underwriter. Since joining JJB in 1989, Leah has honed her expertise as a Commercial Risk Manager on small, medium and large size accounts including all...

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Kristy Rosiak

Client Service Manager

570-603-7809

570-654-8275

[email protected]

Kristy joined the team at Joyce, Jackman & Bell in 1996 as a receptionist. Her enthusiasm and drive garnered her a promotion to Billing & Collections Manager two years later. In 2003 Kristy became a fully licensed agent in Property &...

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Lenore Cawley

Claims Service Manager

570-654-7213

570-654-8275

[email protected]

Lenore joined our agency in 2003, assuming the dual responsibilities as a Customer Service Representative and head of Agency Licensing. Lenore began her career as a Billing Supervisor for Geisinger Health Care Systems in 1991. As of...

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Jim Zezza

Claims Service Manager

570-654-5230

570-654-8275

[email protected]

Jim's insurance career spans three decades. He was a Systems Specialist with Pennsylvania Millers Mutual for fourteen years and with Guard Insurance Group working in statistical reporting for three years prior to joining Joyce, Jackman...

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Erin Ostroski

Client Service Support Specialist

570-602-3181

570-654-8275

[email protected]

Erin is embarking on a second career at Joyce, Jackman & Bell Insurors as a Client Service Support Specialist. In this role, she assists our client service managers by updating personal and commercial policies with renewal and claim...

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Adria Gaughan

Client Service Manager

570-654-5236

570-654-8275

[email protected]

Adria is a 2003 graduate of Pennsylvania State University with a Business Management and Marketing degree. Her primary work experience includes the Perry Law Firm and most recently the Kelley, Polishan & Solfanelli Law Firm as a legal...

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